Conversion rate optimization is still possibly one of the most underutilized but critical functions of digital marketing. Every element of digital marketing is useless without considering conversion rates. This goes for SEO, SEM, Social Media, Email, and Display. The power of your SEO rankings are only as good as your click through rates and your traffic is only valuable of your website and landing pages foster some type of “action.” Why spend all the time and energy driving traffic through multiple different channels if you are not willing to spend the time and energy on conversion optimization? Yet many brands and agencies still put less emphasis on this crucial piece of the puzzle.
Prioritizing clicks refers to display click ads, although advantageous by being ‘simple, fast and inexpensive’ rates for display ads in 2016 is only 0.10 percent in the United States. This means one in a thousand click ads are relevant therefore having little effect. This displays that marketing companies should not just use click ads to evaluate the effectiveness of display advertisements (Whiteside, 2016).[42]

Cross-platform measurement: The number of marketing channels continues to expand, as measurement practices are growing in complexity. A cross-platform view must be used to unify audience measurement and media planning. Market researchers need to understand how the Omni-channel affects consumer's behaviour, although when advertisements are on a consumer's device this does not get measured. Significant aspects to cross-platform measurement involves de-duplication and understanding that you have reached an incremental level with another platform, rather than delivering more impressions against people that have previously been reached (Whiteside, 2016).[42] An example is ‘ESPN and comScore partnered on Project Blueprint discovering the sports broadcaster achieved a 21% increase in unduplicated daily reach thanks to digital advertising’ (Whiteside, 2016).[42] Television and radio industries are the electronic media, which competes with digital and other technological advertising. Yet television advertising is not directly competing with online digital advertising due to being able to cross platform with digital technology. Radio also gains power through cross platforms, in online streaming content. Television and radio continue to persuade and affect the audience, across multiple platforms (Fill, Hughes, & De Franceso, 2013).[45]
CloudSource, the work-at-home division of Sutherland Global Services, employs customer service consultants from all 48 contiguous states to support industry leaders in the cable/Internet service, retail, software, and gaming console industries. While all CloudSource positions are customer service in nature, some are more heavily focused on sales and/or technical support. Inbound calls only, paid training, ongoing support and growth opportunities exist … All from the comforts of your own home.
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But something that you can start thinking about is virtual environments where business is transacted in new and different ways that could possibly be done with the evolving and more powerful websites that we have these days. We’ll talk about that in just a minute, but I’m really interested in it. I’m not sure I have all the answers, but it is something that I’m intellectually attuned to and paying attention to.

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Community Support Associate, Vimeo – ModSquad is looking for community support experts with great customer service experience. Responsibilities include answering tech support and customer service questions via email and chat, and identifying recurring customer issues, helping to solve them, and escalating them to others for review. Full-time, hiring in Oregon.
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