Let’s say that you’re running a company that specializes in shoes. Your customer base knows that you’re a shoe expert but also values your input on other high quality products — like handbags. Maybe your customers have asked you about handbags, and you find yourself recommending the same options over and over again. As a shoe vendor, you’re acting as a marketer for the handbag company.
Community Support Associate, Vimeo – ModSquad is looking for community support experts with great customer service experience. Responsibilities include answering tech support and customer service questions via email and chat, and identifying recurring customer issues, helping to solve them, and escalating them to others for review. Full-time, hiring in Oregon.