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Brian Clark: Yeah, that’s the working definition. I think it’s pretty solid. That doesn’t stop us from exploring hybrid situations or maybe expanding the definition as things change, but it actually is fundamentally sound. Any definition broader than that is really just stepping over into other terminology that we have had for decades, like e-commerce.
Community Support Associate, Vimeo – ModSquad is looking for community support experts with great customer service experience. Responsibilities include answering tech support and customer service questions via email and chat, and identifying recurring customer issues, helping to solve them, and escalating them to others for review. Full-time, hiring in Oregon.
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